You can learn whether it's paused by checking the General tab of the zone properties in the DNS console. If the resolver returns a "Server failure" or "Query refused" response, the zone is probably paused, or the server is possibly overloaded. If the resolver returns the IP address of the client, the server does not have any problems. ![]() Run the following command and check whether the DNS server is reachable from client computers. Or, in an administrative PowerShell window, run the following cmdlet: Clear-DnsServerCacheĬheck the following logs to see whether there are any recorded errors: To do this, run the following command in an administrative Command Prompt window: dnscmd /clearcache ![]() If you get a failure or time-out response, see Checking for recursion problems.įlush the resolver cache. If so, see Checking for problems with authoritative data. ![]() Run ipconfig /all at a command prompt, and verify the IP address, subnet mask, and default gateway.Ĭheck whether the DNS server is authoritative for the name that is being looked up. This article discusses how to troubleshoot issues on DNS servers. Try our Virtual Agent - It can help you quickly identify and fix common DNS issues.
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